Administrator > Administrator > Knowledgebase

Search help:

How much time do I have when matched to pay a member?


This value varies depending on the day and time when the request was made. A minimum of 48 hours is applied. 

Please note that expiration time takes the following into consideration when calculating .

  • Weekends
  • Time of the Day

If you know you will not meet dead-line, please contact the member you were paired with and implore him/her to grant you another 24 hours on the system . He/She will login and goto Receive Help-Payment  Confirmation and click on the Extend time LINK

 Warning : Failure to upload Proof of Payment before expiration date elapses will result in account suspension


Was this article helpful? yes / no
Related articles What happens if sender refuses to make payment to me?
How long does it take to be matched when I request for help?
Account Suspension : Reasons, Impact and what to do
What to do if recipient refuses to confirm receipt of my donation?
Article details
Article ID: 21
Category: Frequently Asked Questions (FAQ)
Date added: 2016-10-03 01:55:58
Views: 27042
Rating (Votes): Article rated 4.8/5.0 (327)

« Go back

Powered by Help Desk Software HESK, brought to you by SysAid